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Facilitated by Dr Bhuva Narayan and members of the ALIA Research Advisory Committee
Monday 11 February 2019, 9:00am - 5:00pm
Room 4
Design Thinking is an interdisciplinary methodology that is increasingly used within organisations both large and small as a way of generating, prototyping, and testing ideas in a democratic way within teams by cutting out useless meetings and avoiding analysis paralysis. Initially used for product and service design, it is now being used by grassroots organisations and development agencies globally as a way of giving voice to all stakeholders, especially to solve so-called wicked problems, using a holistic systems thinking approach. Challenges can involve anything from societal challenges at large to discrete user experience challenges within a specific context.
The Design Thinking methodology is valuable both for researchers and practitioners as it is useful not just for generating research ideas, but also for tackling human-centred challenges, be they social challenges organisational challenges, or challengers within your specific context.
In this workshop, you will build creative confidence through a 'learning by doing' approach that includes lightning design jams and design sprints. Attendees are welcome to bring their own research topics, wicked problems, or other human-centred challenges they face within their organisations to brainstorm throughout the day or opt to join one of the LIS and GLAM related challenges on offer. Participants will work in topic-themed groups of five each and hence we welcome you also to bring along others from your organisation.
This workshop will cover the five phases of the Design Thinking approach: empathy, problem definition, ideation, prototyping, and testing. We will also have teams pitching their ideas to a judging panel at the end of the day.
New Ways of Seeing: Understanding Individuals on Their Terms
Facilitated by Lynn Connaway, OCLC
Room 3
Ethnographic data collection and analysis techniques allow librarians and information professionals to answer the more difficult questions of how and why individuals behave in different environments and how and why they choose specific technologies and resources to help them navigate their personal, professional, and academic lives. This workshop will provide an overview of ethnographic techniques, such as observation, mapping, diaries, and usability testing. Participants will be required to be actively involved in the workshop. These hands-on activities will enable participants to try different ethnographic techniques for studying their library users and potential users.
Facilitated by Dr Kate Davis, University of Southern Queensland
Room 2
Good services and programs are carefully designed to meet the needs of users and are proactively evaluated to foster continuous improvement. Research tools and strategies can help you to understand your users so that you can design products, programs and services that they want and need. These tools and strategies can also be used at the other end of the design lifecycle to help you evaluate your activities, which can help you to build on your successes (and avoid repeating failures!), and help you tell the story of your organisation’s impact.
In this workshop, we will draw from our experience with a range of methodologies to help you build an engagement toolkit full of practical research strategies. We’ll focus on ways to get to the heart of people’s experiences of information and technology. The toolkit you build will help you to understand your users, their needs, how they experience information and technology, and how they experience your services and programs.
We’ll look at:
- Designing practical research strategies that support the development and evaluation of programs, products and services in information organisations.- Strategies for collecting evidence, with a focus on qualitative data. We’ll also look at how you can combine tools to maximize your understanding. Learn how to collect data that provides rich insights into human experience and stories that will help you demonstrate impact.- Strategies for analysing data.
This will be a highly practical workshop designed specifically for information practitioners.
Facilitated by Mike Jones, The University of Melbourne
Monday 11 February 2019, 8:30am - 12:30pm
Room 5
Some practices were mediated by machines well before the digital age, like when ethnographers and folklorists used sound recording as part of their work. But for many oral historians working in the mid-twentieth century technology was just an interim step. Much was lost a complex human stories were boiled down to static narrative text. What can we do to better capture and reflect our complex age while still recognising the value of the written word? What possibilities are there for presenting our stories in interesting ways? What do we need to do to preserve the complex digital content that results? And how can we do all this in ways which creates connections across the GLAM sector?
This workshop will use oral histories and music as examples to open up discussion on just some of the options when considering digital tools, including:
- Transcription tools
- Capturing and visualising information about networks
- Creating timelines and digital stories
- Connecting GLAM collections
- Songification
For participants able to bring laptops, the session will include activities related to network visualisations, digital storytelling, and connecting collections.
Objectives:
Provide participants with a historical perspective on the preservation and presentation of sound-based resources; and introduce people to some basic digital humanities tools and techniques for working with complex collections.
Facilitated by Joachim Cohen
Room 6
The world is changing at a rapid pace and the classroom too has undergone significant transformation. Beyond the computer what does Educational Technology look like and how and why is it invading classrooms across Australia! Come on an interactive journey as we explore the landscape, the tools and the outcomes of edTech 2019!
Objectives of this workshop are to:
- Understand the edTech landscape in K-12 Education in 2019
- To get hands on with basic classroom technology
- To consider the library's place in the edTech landscape and how library staff can assist both students and teachers on their future focused journey
Facilitated by Ingrid Mason, AARNet
Monday 11 February 2019, 1:00pm - 5:00pm
In partnership with the ANU Library AARNet has tested out a digitisation workflow and a collection management model to enable access to a large (digitised) dataset for research. The workflow utilises CloudStor to support conventional collection management digitisation (digitised content is moved from vendor to collection site and also directly into cloud infrastructure). The model encompasses research oriented needs from collection digitisation and curatorial methods applied to bulk data handling, data movement and corpus construction. This workshop is for librarians, digital collection managers and data managers keen to extend their approach to digitisation and become practised in managing, moving and curating large datasets. This workshop will walk through an end to end workflow that operates entirely on the research and education network and cloud infrastructure and the digital curation practices that can be applied and augmented.