The 21st century information professional: chaos breeds life!
James Neal, University Librarian Emeritus, Columbia University
Tuesday 14 February 2017, 9:00am - 9:55am
Information organizations, and in particular libraries, require new expertise, experience and entrepreneurial energy to be successful in the 21st century. What trends are provoking new thinking and new strategies? What new attitudes and skills are needed to be responsive to changing expectations, roles and opportunities. What happens when redundant and inefficient operations and aging service paradigms are destroyed in favor of collective innovation, scale through aggregation, and a spirit of mutability? How do we achieve phyletic and not terminal extinction? How do we transform the field: in composition and structure, what we are and what we do; in outward form and appearance, how we are viewed and understood; and in structure and condition, how we do it? We must be virtual, engaged with our users and in our communities in ever more rigorous and effective ways; virtuoso, smart by always ready to learn; and virtuous, radically collaborative and always working in the public interest.